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| To Fit Like a Glove strategy... |
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| 1. How may we help you |
We invite you to please Contact Us or submit a Request for Services through our website. This information will be routed to the appropriate person. You will receive a response from us within one to two business days. |
| 2. Scoping study |
Prior to the implementation of any solution or providing service to our client we perform free of cost a scoping study. The purpose of scoping study is to set out requirements more formally. This process takes between two and four days depending upon the size of project and is usually done at your offices. It is a process all about facilitation and your requirement’s enhanced proximity. |
| 3. Our internal discussion and analysis |
Exalter’s consultants carefully analyse the process and your need to formulate the best cost efficient solutions. |
| 4. Our presentation to you |
Exalter will deliver a formal presentation and a report that accurately describe your requirement and our solution. During this presentation you will have a benefit to discuss questions with our consultant arise in your mind. Customers often like to have the flexibility to go out to the market to get more prices. The product of scoping study lets you do that because you can give other vendors the same formal set of requirements and ask them to quote. |
| 5.Contract |
Once you’re satisfied and decide to go with Exalter a formal contract will be signed. |
| 6.Project execution & your feedback |
Even during the execution of project Exalter is flexible to make improvements through your feedback and own experiences. |
| 7. Client care & support |
Exalter provides a dedicated support service to their clients. Our Job Tracking System (JTS) monitors the status of work with all issues and resolutions being documented, trends identified and response times measured in order to continuously improve our processes and services and keep our client up to date with the status of their assignment. |
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| Our Methodology |
| Exalter provides a dedicated support service to their clients. Our Tracking System (TS) monitors the status of our work with all issues and resolutions being documented, trends identified and response times measured in order to continuously improve our processes and services and keep our client up to date with the status of their assignment.
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How may we help
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